Bureaux: Luxembourg, Luxembourg
Secteur d’activité: Financial Services, Other
Salaire:
Type de Contract: Permanent
Référence: LM09873

Description du poste:

[Head of IT Support, Head of Desktop Support, IT Service Manager, Head of IT Service Management, IT Support Lead, Head of Support, IT Delivery Manager, Head of IT Service Delivery, Director of Support Technology, IT operations Service Management, Desktop Manager, IT Operations Manager]

Top-tier and world renound financial services company are moving certain London operations to Luxembourg, and looking for a new Director Technology / Head of IT Service Delivery.

The Role

This individual will be responsible for managing the service delivery and operations for end user support and systems and implementing new functional areas.

  • Problem, Incident, and Change Management technical support

  • create and execute processes and systems to support and manage service delivery of end user systems

  • Providing business, process and technical expertise and managing day to day support initiatives on location

  • Plan, schedule and deploy hardware and software

  • Monitor and analyse service levels to identify opportunities for improvement
Financial Services Experience preferred.

If you would like the opportunity to work in Luxembourg, and feel that you have the relevant experience please apply with your updated CV.



[Head of IT Support, Head of Desktop Support, IT Service Manager, Head of IT Service Management, IT Support Lead, Head of Support, IT Delivery Manager, Head of IT Service Delivery, Director of Support Technology, IT operations Service Management, Desktop Manager, IT Operations Manager]

Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Compétences:

[Head of IT Support, Head of Desktop Support, IT Service Manager, Head of IT Service Management, IT Support Lead, Head of Support, IT Delivery Manager, Head of IT Service Delivery, Director of Support Technology, IT operations Service Management, Des


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Marcus Lafferty



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